Crisis Resources

DIAL “911” if you or someone you know is in immediate danger!

Local Programs

Comprehensive Psychiatric Evaluation Program (CPEP)

301 Prospect Ave, Syracuse, NY 13203
Main Line: (315) 448-6555
Crisis Line/Mobile Crisis Unit: (315) 569-4129

This licensed psychiatric emergency room at St. Joseph’s Hospital Health Center provides evaluation and treatment for individuals of all ages who are experiencing acute mental health crisis. the Mobile Crisis Line can be called to assess an individual’s level of need during crisis.

Liberty Resources

1045 James St, Syracuse, NY 13203
Main Line: (315) 472-4471
Crisis Line/Mobile Crisis Unit: (315) 251-0800

Liberty Resources’ Crisis Services provides intervention, response and stabilization for adults, youth & families in the home, community, or at one of our crisis residences. The Crisis Line and Mobile Unit provide care 24/7; the walk-in hours run Monday -Thursday, 9am-3pm and Friday, 9am-12pm.

Meadows Integrated Outpatient Clinic

329 North Salina St, Syracuse, NY 13203
Main Line: (315) 471-1564
Crisis Line: (315) 434-5333
Mobile Crisis Unit: (315) 401-4288

Helio Health’s Crisis Center provides voluntary support, assistance, and urgent treatment to individuals of all ages who are experiencing a mental health and/or substance use crisis with an emphasis on peer recovery and support. The Crisis Line and Mobile Unit provide care 24/7; the Integrated Clinic provides walk-in hours Monday -Friday, 7am-8pm.

Upstate Hospital

Golisano Children’s Hospital: One Children’s Circle, Syracuse, NY 13210
Community Hospital: 4900 Broad St, Syracuse, NY 13215
Main: (315) 464-5540
Crisis: (585) 275-8686

These licensed psychiatric emergency rooms at either of Upstate Hospital’s locations provide evaluation and treatment to individuals experiencing acute mental health crises.

Crisis Hotlines

Contact Community Services Hotline

(315) 251-0600

This line provides 24-hour telephone counseling, suicide prevention, crisis counseling, information, and referral resources to the CNY region.

Crisis TEXT Line

Text: HELLO to 741741

This resource is an accessible, free, confidential, 24/7 texting service for emotional crisis support.

LGBTQIA+ Hotline

1-866-488-7386

This hotline supports members of the LGBTQIA+ community when experiencing severe crisis, suicidality, or emotional distress.

National Domestic Violence Hotline

1-800-799-7233

This hotline supports persons experiencing family violence during severe crisis, suicidality, or emotional distress.

National Suicide Prevention Hotline

1-800-273-8255 or 988

This toll-free, confidential suicide prevention hotline is available to anyone experiencing severe crisis, suicidality, or emotional distress.

Veterans & Military Crisis Line

1-800-273-8255, Press “1”

By dialing “1,” veterans can access individualized support when experiencing severe crisis, suicidality, or emotional distress.

Crisis Resources